Please be advised, as of December 15, 2023, our New Minas office will be temporarily closed for renovations and the entire Nova Scotia Team will work out of our Berwick office, located at 220 Commercial Street.

Introducing Optim

Heartland’s New Customer Portal.

Optim is our new customer portal that provides you with convenient 24/7 access to your policies, claims, account, and billing information. It is an environmentally friendly way to access your insurance policies.

With Optim you can…

Need Help With Optim?

Is My Privacy Protected?

Optim is a secure customer portal protected by a two-factor authentication process. Once you sign up, you will have access to your own information only. For further details see our privacy policy.

Dedicated to protecting what matters most.